It was fantastic to see the room filled with so many organisations small and large and spanning across several sectors dedicated to delivering an excellent customer experience.  

The MC for the evening was, RTE presenter Sinead Kennedy who commenced proceedings with Brendan Barret, head of the CEA judging panel and David Broderick of the Small Firms Association delivering insightful speeches to the attendees.  

Winners were called to the stage and interviewed by Sinead, and it was wonderful to hear the passion and commitment to customer service, and seethe genuine support from all finalists to the night’s winners. 

After the awards, the evening finished up with music and dancing into the early hours, the atmosphere was absolutely fantastic! 

On behalf of the CEA team, thank you to everyone who took part, including judges, applicants, sponsors, the Royal Marine, and of course thankyou to all finalists, for such positive encouragement and amazing feedback, both in the room and on social media.  

We’re already looking forward to next year!