2024 SHORTLIST

We are delighted to announce the shortlist for this year's Customer Experience Awards.  

Best Customer Experience - Online Retailer

D&M Garden Centre

National Beauty Distribution

Millies

BeautyFeatures.ie

Cassidy Travel

Best Customer Experience - Instore Retailer

ALDI Ireland

In the Market

Specsavers

Brennans Pharmacy

Braeburn Coffee, Café & Drive Thru

Cassidy Travel

Best Customer Experience - Healthcare

Hamilton Park

Unique Dental

Oranmore Family Doctors

Bioforce Medical & Dental Clinic

Smilehub Dental Clinic

Cahercalla Community Care

UPMC Sports Surgery Clinic

Servisource

Komfort Kare

Dentaltech Group

Tarbert Medical Centre

Tir na nÓg Clinic

Best Customer Experience - Tourism & Hospitality

Irish Tours for You

Saint Patrick's Cathedral

Galway Food Tours

Follow the Camino

Equinox Education Services Ltd

Excursions Ireland

Taste of Sligo Food Tours

Kilronan Castle Estate & Spa

The Passport Service

Granville Hotel

Irish Whiskey Museum

Best Customer Experience - Pub / Restaurant

One Hundred Degrees Restaurant and Wine Bar

The Bloody Stream

DARUMA

Veldons Seafarer Bar & Restaurant

Hackett's Eatery - County Arms Birr

Aunty Lenas Chawke Pub Group

Batoni's Restaurant

Casey's Bar and Restaurant

The Skeff Bar & Kitchen

Best Customer Experience - Leisure/Spa

Ocean Fitness

Rainforest Day Spa

Eidin Spa & Leisure

Kilronan Castle Estate & Spa

Best Customer Experience - Pharmacy

Allcare Pharmacy Drogheda

Hickeys Gorey

Reidy's Pharmacy Ltd

Brennans Pharmacy

Best Customer Experience - Hair / Beauty

HBA Studio Hair and Beauty Salon

MARU Hair Tokyo

The Skin Nerd

Beauty Ninety6

Luxe Dublin Beauty Ltd

Radiance Healing with Niamh

The Smooth Company

National Beauty Distribution

La Lueur

The Relaxation Hub

Best Customer Experience - Finance

Tullamore Credit Union

Cairde Credit Union

Our Lady Crowned Credit Union

Bank of Ireland Insurance Services

Best Customer Experience - Utilities/ Telecoms

Three Ireland

Digiweb Ltd

PhoneWatch

SSE Airtricity

Best Customer Experience - Transport

National  Transport Authority    

Shannon  Airport  

Bus Éireann    

Platinum  Services, Dublin Airport

Best Customer Experience - Wedding Venue

Diamond Coast Hotel

Wrights Anglers Rest

Darver Castle

Great National Hotel Ballina

Kilronan Castle Estate & Spa

County Arms Birr

The Millhouse

Ballykealey House

Best Customer Success Story

Xenoverse International

PTSB - ATM Operations Team

Mizz Rio

PTSB -  Contact Centre Team

Bus Éireann

SSE Airtricity

Best B2B Customer Experience

SD Worx, formerly Intelligo

National Beauty Distribution

FoodSpace

SSE Airtricity

Premier Stationery

Best Use of Training & Development Strategies for Teams

SPONSORED BY

Hamilton Park Care Facility

Smile Hub Dental Clinic

PTSB

Servisource

Customer Experience Manager of the Year

Dr. Laura Fee - Smile Hub Dental Clinic

Michelle McGrath - SSE Airtricity

Evelyn Mullane - National Beauty Distribution

Customer Experience Team of the Year

Diamond Coast Hotel

Xenoverse International

Smile Hub Dental Clinic

Primeline

Mizz Rio

DBS Bank, Indonesia

SD Worx, formerly Intelligo

PTSB - Contact Centre Team

Bus Éireann

Servisource

National Beauty Distribution

The Smooth Company

SSE Airtricity

Platinum Services, Dublin Airport

ONLINE VOTE

Best Customer Experience - Sports Venue